PRIVACY POLICY

We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

  • “Account” means an account required to access and use certain areas and features of Our Site;
  • “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below;
  • “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2. Information About Us

Our contact information is displayed on the Contact page of this site.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What is Personal Data?

Personal data is defined by the UK GDPR and Data Protection Act 2018 as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

5. What Are My Rights?

You have the following rights under the GDPR:

  • The right to be informed;
  • The right of access;
  • The right to rectification;
  • The right to erasure;
  • The right to restrict processing;
  • The right to data portability;
  • The right to object; and
  • Rights in relation to automated decision making and profiling.

For more information, please contact us using the details in Part 15 or visit the Information Commissioner’s Office.

6. What Data Do We Collect?

Depending on your use of Our Site, we may collect:

  • Name;
  • Address;
  • Email address;
  • Telephone number;
  • Business name;
  • IP address;
  • Browser type and version;
  • Operating system;
  • Referring/exit URLs and pages visited on Our Site;

7. How Do You Use My Personal Data?

We use your data to:

  • Provide and manage your Account;
  • Supply our services to you;
  • Communicate with you;
  • Personalise your experience on Our Site;
  • Send marketing materials (with your consent);
  • Improve Our Site through analytics.

8. How Long Will You Keep My Personal Data?

We retain your personal data for no longer than one year after our business relationship ends, unless legally required otherwise.

9. How and Where Do You Store or Transfer My Personal Data?

We may transfer your data outside the UK and EEA. Where we do, we ensure that safeguards such as Standard Contractual Clauses are in place. For more information, please contact us.

10. Do You Share My Personal Data?

We may share your data with trusted third-party providers (e.g. payment processors) where necessary. We will never sell your data.

11. How Can I Control My Personal Data?

You can opt-out of marketing emails using the unsubscribe link provided. You may also register with TPS, CTPS, and MPS to further control how your data is used for marketing.

12. Can I Withhold Information?

You may access parts of Our Site without submitting personal data, but some features may require it.

13. How Can I Access My Personal Data?

To access your personal data, submit a written subject access request. We aim to respond within one month. Complex requests may take up to three months.

14. How Do You Use Cookies?

We use first-party and third-party Cookies to enhance your experience and analyse traffic. For full details, please see our Cookie Policy.

15. How Do I Contact You?

To contact us about your data, including access requests, please visit our Contact page.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and you are deemed to have accepted the terms on your first use of the site after the changes.

Last updated: 21st July 2025